Application
This unit describes the performance outcomes, skills and knowledge required to clean bars and public areas, clear and clean glasses, and safely dispose of waste.
The unit applies to any hospitality organisation that operates a bar, including hotels, restaurants, clubs, cafes and wineries.
It applies to people who work with very little independence and under close supervision, including those commonly known as ‘bar usefuls’. The unit can also apply to bar attendants.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Clean bar and equipment. | 1.1.Select and prepare cleaning agents and chemicals according to work schedule and product instructions. 1.2.Clean bar surfaces and equipment according to organisational standards, food safety procedures and with minimum disruption to bar attendants. 1.3.Operate cleaning equipment according to manufacturer instructions. 1.4.Check condition of utensils and glassware during the cleaning process for dirty or damaged items. 1.5.Dispose of broken or chipped service-ware, within scope of responsibility, and report losses according to organisational procedures. |
2. Clean and maintain public areas. | 2.1.Identify public areas that require cleaning or maintenance and take appropriate action. 2.2.Clear empty and unwanted glasses on a regular basis with minimum disruption to customers. 2.3.Clean and prepare tables and public areas hygienically according to organisational requirements. 2.4.Interact with customers to enhance customer service. |
3. Work safely and reduce negative environmental impacts. | 3.1.Use personal protective equipment and safe manual handling techniques when cleaning equipment and premises. 3.2.Use energy, water and other resources efficiently to reduce negative environmental impacts. 3.3.Sort general waste from recyclables and dispose of in designated recycling bins. 3.4.Safely dispose of all bar waste, especially hazardous substances. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
clean the following areas and equipment according to applicable cleaning schedules and within required timeframe on three different occasions:
public bar areas
commercial bar equipment
demonstrate the following safe work practices while cleaning the above areas and equipment:
correct manual-handling techniques when bending, lifting and carrying heavy equipment
efficient use of cleaning agents and chemicals to reduce negative environmental impacts
correct and environmentally sound disposal methods for bar waste, recyclables and hazardous substances
display of appropriate signage during work to ensure safety of staff members and customers.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
different types of cleaning agents and chemicals for bar areas and equipment:
automatic dishwasher liquid, powder and/or tablets
bleach
cleaning agents for specialised surfaces
deodorisers
dishwashing liquid
disinfectants
floor cleaners
glass cleaner
pesticides
stainless steel cleaner and polish
window cleaner
common commercial bar equipment:
beer, wine and post-mix service points
blenders
cash register and related equipment
coffee machines
dishwashers
food containers for garnishes and chips
glass washers
glassware
ice machines
refrigeration equipment
service counters
utensils
safe practices for using and storing hazardous substances:
chemicals
cleaning agents
appropriate disposal methods for recyclables:
glass bottles and jars
plastics
paper and cardboard
content of safety data sheets (SDS) for cleaning agents and chemicals and of workplace documents or diagrams that interpret the content of those SDS
cleaning sanitising and disinfecting methods for:
bar floors, shelves and walls
bar equipment, service-ware and utensils
correct use of the following personal protective equipment when cleaning the areas and equipment specified in the performance evidence:
face masks
gloves
goggles
rubber aprons
safe manual handling techniques for cleaning bar and public areas:
bending
lifting
carrying heavy equipment
potential dangers associated with inert gases used in beverage dispensing systems, and their impact on staff members and customers
appropriate signage to be used for areas of restricted access
environmentally sound methods for using cleaning agents, chemicals, water and energy when cleaning bar surfaces, public areas and equipment:
their impact on the environment, and minimal impact practices to reduce their use
disposal methods for the following bar waste:
general bar waste
hazardous substances
recyclable glass, plastic bottles and containers
safe operational practices using essential functions and features of equipment used to clean bars, public areas and equipment.
Assessment Conditions
Skills must be demonstrated in an operational commercial bar. This can be:
an industry workplace
a simulated industry environment, such as a training bar, café or restaurant serving customers.
Assessment must ensure access to:
fixtures and large equipment:
bar service area
cash register and related equipment
coffee machines
dishwashers
glass washer
ice machines
post-mix dispensing system
refrigeration equipment
tables and chairs
small equipment:
bar towels
bar tray
blenders
coasters
food containers for garnishes
glassware
signage used for areas of restricted access
utensils:
small knives
nip measures
tongs
spoons: bar spoons and teaspoons
cleaning materials and equipment to clean bars, public areas and equipment:
cleaning cloths
commercial cleaning and sanitising agents and chemicals for cleaning bar areas and equipment
dishwashers
dustpans and brooms
garbage bins and bags
hand towel dispenser and hand towels
mops and buckets
personal protective equipment
separate hand basin and antiseptic liquid soap dispenser for hand washing
sponges, brushes and scourers
tea towels
organisational specifications:
standards of presentation for the premises
cleaning schedules
equipment manufacturer instructions
SDS for cleaning agents and chemicals or plain English workplace documents or diagrams that interpret the content of SDS.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
SKILLS | DESCRIPTION |
Reading skills to: | interpret workplace documents and diagrams: cleaning schedules product instructions for cleaning agents and chemicals safety procedures safety data sheets (SDS). |
Numeracy skills to: | calculate dilution requirements for chemicals and cleaning products. |
Learning skills to: | locate key information on cleaning products. |
Initiative and enterprise skills to: | clean in a manner that supports: bar staff by cleaning equipment, service-ware and utensils continuously for their availability during service customer safety. |
Technology skills to: | use automatic dish and glass washers. |
Sectors
Hospitality
Competency Field
Food and Beverage